Contact

We're here to help

Welcome to JAE ROOTS Botanical Haus, a Malta-based online beauty shop offering our own botanical haircare and a carefully curated range of K-Beauty skincare.

Whether you need help choosing a product, have a question about ingredients, or would like an update about an order, we'd be happy to hear from you.

Contact JAE ROOTS

Email: support@jaeroots.com

For order questions, please include your order number and a short description of what you need. For product questions, tell us which item you're interested in so we can help you find the right information.

Shopping & delivery in Malta

See our Malta shopping and delivery guide for useful information about local orders, or check our shipping policy for delivery terms. Any available shipping charges are shown at checkout before payment.

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Please do not send payment card information or other sensitive financial details by email.