Legal notice

Legal Notice

Website Owner

This website is operated by JAE ROOTS.

Throughout the website, the terms “we”, “us” and “our” refer to JAE ROOTS.

By using this website, browsing our products, placing an order, or interacting with our services, you agree to comply with our website policies, including our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy.

Business Information

Business Name: JAE ROOTS
Website: www.jaeroots.com
Email: support.jaeroots.com
Country: Malta

Purpose of the Website

This website is used to display, promote, and sell hair care and beauty-related products under the JAE ROOTS brand.

All content on this website is provided for general information and shopping purposes only.

Product Information

We make reasonable efforts to ensure that product descriptions, prices, images, ingredients, and other information displayed on our website are accurate and up to date.

However, product packaging, colours, appearance, availability, and details may vary slightly depending on supplier updates, screen settings, or other factors.

Hair care results may vary from person to person. Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers should read product information, ingredients, and instructions before use. If irritation occurs, discontinue use immediately.

Intellectual Property

All content on this website, including the JAE ROOTS name, logo, branding, images, graphics, text, product descriptions, design, layout, and other materials, belongs to JAE ROOTS or is used with permission.

You may not copy, reproduce, modify, distribute, publish, sell, or use any part of this website or brand material without our prior written permission.

Unauthorised use of our intellectual property may result in legal action.

Third-Party Services

Our website may use third-party platforms and services, including Shopify, payment providers, delivery providers, apps, analytics tools, and social media platforms.

We are not responsible for the content, policies, actions, or services of third-party websites or providers. Customers should review the terms and privacy policies of any third-party services they use.

Shopify Platform

Our online store is powered by Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and services online. However, purchases made through this website are made directly with JAE ROOTS, not with Shopify.

Limitation of Liability

We do our best to keep this website accurate, secure, and available. However, we do not guarantee that the website will always be free from errors, interruptions, technical issues, or outdated information.

To the fullest extent permitted by law, JAE ROOTS shall not be liable for any loss, damage, delay, or inconvenience caused by the use of this website, reliance on website information, third-party services, courier delays, or events outside our control.

Nothing in this Legal Notice affects your statutory consumer rights under applicable law.

Links to Other Websites

This website may contain links to external websites or social media pages.

These links are provided for convenience only. We are not responsible for the content, accuracy, security, or policies of external websites.

Governing Law

This Legal Notice shall be governed by the laws of Malta, unless mandatory consumer protection laws in your country of residence provide otherwise.

Any disputes shall be subject to the competent courts of Malta, unless applicable consumer law gives you the right to bring proceedings elsewhere.

Contact Information

For questions about this Legal Notice, please contact us at:

JAE ROOTS
Email: support@jaeroots.com
Website: www.jaeroots.com

Last updated: June 2026